Mark Martinez
9367 Garston Ct.
Sacramento, CA 95829
916-688-0944 (home)
916-698-1965 (cel)
Objective: To obtain a responsible position as a PC/Network professional.
Experience: Assembly, configuration, troubleshooting and repair of IBM and Macintosh Personal Computers and their peripherals.
Supervisor of a Help Desk/Computer Support dept.
Administrator of Wired/Wireless LANs.
Design and maintenance of personal domain/websites – http://www.marksreality.com/ http://www.gatesmcfadden.org
Operating Systems:
MS-DOS in depth, Windows XP, NT, 2000 in depth, Server 2000 & 2003, Windows Vista, Macintosh OS, Windows CE, Palm OS.
Application Programs:
MS Office Suite, Outlook in depth, Adobe Acrobat, Netscape, Internet Explorer in depth, Mozilla Firefox in depth, Filemaker Pro, IBM Client Access, PhotoShop in depth, MS Front Page in depth, SQL Server, Macromedia Cold Fusion MX, Flash MX, Homesite, HTML, CSS.
Technical Programs: All in depth
Norton Utilities & Security Suite, Ghost, McAfee Security Suite, Spybot S&D, Ad Aware, Partition Magic, Roxio EZCD Creator, Nero Burning ROM, Lap-Link Pro, PC Anywhere, SCSI Toolbox, Raid Toolkit, GASP suite, various SCSI diagnostics and various anti-virus, ad ware and spy ware removal programs.
Hardware:
Repeaters, hubs, switches, routers, wireless access points, cabling.
Education:
4/01 CompTIA Network+ Certification
1/01-6/01 R.O.P. through Sacramento Employment Development Dept.
Hands on class designed to give students the required knowledge able to
pass the CompTIA Network+ exam.
7/99 Compumaster Seminars
Advanced Troubleshooting, Maintaining and Upgrading PC’s
2-day hands-on seminar. Set up a peer-to-peer network w/ classmates.
6/97 Skillpath Seminars
2-day seminar with hands-on lab section. Certificate of Completion.
9/91-6/92 Computer Learning Center of Los Angeles, CA
Diploma in Computer Electronics and Technology
900 hours of intensive training, hands-on PC repair and troubleshooting
3.7 GPA and perfect attendance
Employment:
10/07-present Event Ready Rocklin,
Independent Contractor - IT Support/Jr. Web Developer
* Design, implementation, administration and support of wired/wireless
networks in tradeshow and office environments.
* Assist network engineers in implementation and maintenance of a
Windows based LAN and WAN.
* First tier helpdesk/network support for internal employees.
* Assist in development of in-house intranet resource and inventory
tracking system
12/06-4/07 Event Ready Rocklin, Ca
IT Support/Jr. Web Developer
* Design, implementation, administration and support of wired/wireless
networks in tradeshow and office environments.
* Assist network engineers in implementation and maintenance of a
Windows based LAN and WAN.
* First tier helpdesk/network support for internal employees.
* Assist in development of in-house intranet resource and inventory
tracking system
4/06-9/06 Spectraturf, Inc. Corona, CA (Part time)
Installation Technician
* Prepare play areas for installation of various flooring products.
* Install various safety flooring for play areas.
* Maintain company and safety regulation requirements.
10/05-3/06 Galt Joint Unified Elementary School District
Technology Assistant
* Assist district office staff with all desktop/network support.
* Troubleshoot independent PC and network problems at all district sites.
* Configure/support wired/wireless networks, email and web servers.
* Extensive knowledge of PC and MAC hardware and software required.
* Set up and maintain several student computer labs throughout district.
* Test and review possible new technologies that could benefit the district.
3/04-1/05 Event Ready Rocklin, Ca
Systems Technician
* Design, implementation, administration and support of 802.11b and
802.11g wireless networks in tradeshow and office environments.
* First line contact for internet and telecommunications issues for
tradeshow clients.
* Assist network engineers in implementation and maintenance of a
Windows based LAN and WAN.
* Second tier helpdesk/network support for employees and clients.
9/00-12/03 Spectraturf, Inc. Corona, CA (Part time)
Installation Technician
6/03-8/03 Marine Mammal Center, Marin Headlands CA (Part time)
PC/Network Support Consultant
* Workstation and application support for end users.
* Build, troubleshoot and maintain Windows based workstations.
* Windows 2000/2003 Server support.
12/98-6/00 AmeriSource Corporation Sacramento, CA
Sr. PC Support Technician, Pacific Region
Position had many responsibilities, of which the following were but a few:
* Setup/configuration and maintenance of customer PC’s with company
“ECHO” software used for online ordering of pharmaceuticals.
* Recommendation/purchasing/inventory/maintenance of PC’s and related
products for the company’s Sacramento offices.
* Supervisor of Help Desk/on-site support of company regional customer
base and Sacramento office employees, which totaled approx. 1000.
* Project management of departmental resources and personnel.
* Administrator of small Windows and AS/400 based LAN.
8/97-8/98 MountainGate Reno, Nevada
Lead Test Technician
* Board level troubleshooting/repair & configuration of all MountainGate
products.
* Responsible for functionality/maintenance of all Tech Center test/repair
stations and computers.
* Responsible for calibration of all Tech Center test equipment.
* Train new technicians in the basic procedures of Tech Center.
* Maintain company/ISO 9001 quality and workmanship standards.
2/96-8/97 MountainGate Reno, Nevada
Repair Technician
* Board level troubleshooting/repair & configuration of all MountainGate
products
* Help set up test stations for various products
* Help maintain Tech Center test computers
* Create new check sheets for various products